eWizard knowledge base

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September 17, 2026 ​

New features ​

  • eWizard social media

    Meet a new content item type in eWizard—social media. Use it to create posts with images, videos, and text in platform-specific formats. Work with social media content directly in eWizard, using eVa AI to generate, edit, and localize it as needed. This keeps the entire process within the eWizard platform and streamlines it.

    When the content is ready, use the Publisher service to deliver it to the target system for MLR review. After approval, the content item can be distributed through a social media management system or exported for further use. Configuration required

Improvements ​

  • eVa AI now suggests more relevant images when generating content or responding in the chat. Image recommendations are based on your prompt, image metadata and descriptions, and text within images when searching in the knowledge base. This enhancement optimizes search performance, delivering more relevant results faster and improving the overall image-suggestion experience.

  • To improve content traceability, simplify verification, and increase confidence in AI-generated email outlines, eVa AI now provides source references for every generated outline statement. Each statement is supported by a link to the matching source document in Veeva Vault PromoMats, allowing you to quickly verify the supporting evidence.

  • eVa AI now asks clarifying questions when your initial prompt is insufficient to complete the request through the chat in Editor. Configuration required

  • In the Create new popup, values for the Purpose metadata field can now be preconfigured for each email type. The selected purpose determines a set of blocks available for the content item. Template update required

Admin setup ​

  • To configure social media in eWizard:

    • Turn on/off the Social media permissions in the USER MANAGEMENT → Permission sets → UP CONTENT and UP EDITOR sections. Available also in the NAVIGATE → Channel Configuration section.

    • Set up PDF publishing on the newly added SOCIAL MEDIA tab in the USER MANAGEMENT → PUBLISH MANAGER → Publish → Veeva Vault as PDF for approval → Veeva Vault settings.

  • To make clarifying questions available in the eVa AI chat, add the availableForCollapsible parameter and set it to true in the environment configuration file → eva → modules → humanInTheLoop → validate_email_request.